Course Duration

2 Days

Delivery Method

Available as Classroom Instructor-led training, Virtual Instructor-led training and self-paced eLearning

Mandatory Prerequisite

You must be certified in ExtremeCloud IQ – Site Engine – Installation and Configuration.

Course objectives

Upon completion of this course, students will have gained the working knowledge to:

• Identify and isolate network faults
• Identify and isolate end-user issues
• Create custom alarms and reports

Overview

Students will gain basic troubleshooting understanding and the tools available within ExtremeCloud IQ – Site Engine to troubleshoot network outages to common end-user issues. Students have these concepts reinforced with a hands-on lab experience working with a pre-configured network.

Course agenda

• Basic overview of troubleshooting
• Fault management
• Performance management
• Customizing alarms
• Customizing reports